![]() If your generator is connecting to your electrical panel, ensure you use a rated transfer device to prevent back feed into the power system. If you have a home generator, use it ONLY outdoors and away from windows.Keep freezers and refrigerators closed.It may be hard to get through due to other customers also reporting power interruptions, so we thank you for your patience. ![]() If the outage hasn't been reported, complete this online form or call 1 8. Check our outage map or the My ATCO Electricity app to see if the outage has been reported and for live updates. Move any tripped switches to the ‘off’ position and then to the ‘on’ position. If your neighbour's power is still on, check your main electric panel and breaker to make sure it wasn’t a blown/tripped fuse. Determine whether the power failure is limited to your home.
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